Our technology
We work to get your deals installed
A sale only counts when it gets installed. Direct Kinect built proprietary software and a follow up process to help our reps and teams turn more of their sales into installs.
Why installs matter
Getting the sale is only the first step. The order still has to get through to a working install. Orders that never install are time spent on the doors with nothing to show for it.
That is why we put our effort behind what happens after the sale, not just the pitch at the door.
Proprietary software built for our reps
Direct Kinect uses its own proprietary software to help reps increase their install percentage. It is built in house for how door to door fiber sales actually work, and it supports the reps and teams who sell through us.
We work for you to get your deals installed. When your orders are on the line, we want them to make it to the finish.
Follow up that chases down your deals
The work does not stop when the customer signs. We help our reps chase down their deals after the sale, with follow up automation that keeps orders from slipping through the cracks.
Reps are not left to track every order alone. Our team follows up so more of your sales make it to install.
Strong oversight and clear KPIs
We run Direct Kinect with strong oversight. We track key performance indicators (KPIs) so we can see how orders are moving, where deals are stuck and where a rep or team needs help.
Clear numbers mean problems get caught early and good work gets noticed. It is part of how we hold ourselves accountable to the reps and teams who sell with us.
For reps and for teams
Reps. Spend your time selling, knowing there is a team, software and follow up behind your orders.
Dealers and team owners. Bring your team to a master dealer that treats installs as the goal and keeps close oversight of them. See our dealers page.
Frequently asked questions
What does the software do?
It is proprietary software that Direct Kinect built to help reps increase their install percentage. We talk through how it works with reps and teams who join.
What does follow up mean for my deals?
After a sale, we help reps chase down their deals with follow up automation and hands on follow up from our team, so fewer orders stall before install.
What KPIs does Direct Kinect track?
We track key performance indicators so we can see how orders are moving and where help is needed. We go over what matters for your role in the application conversation.
Does it guarantee my sales install?
No. Installs depend on the customer, the ISP and the market, and results are not guaranteed. Our goal is to help more of your sales get installed.